FAQ'S

1. What makes Shifa Khanaa products organic?

Our products are certified organic, which means they are made from ingredients that are grown without the use of synthetic pesticides, fertilizers, or genetically modified organisms (GMOs). We adhere to stringent standards to ensure that our products are pure, natural, and environmentally friendly.

2. Are Shifa Khanaa products cruelty-free?

Yes, all Shifa Khanaa products are cruelty-free. We are committed to ethical practices and do not test our products on animals. We believe in beauty without cruelty and ensure that our entire supply chain upholds these values.

3. How should I store my organic products?

To maintain the freshness and efficacy of your Shifa Khanaa organic products, store them in a cool, dry place away from direct sunlight. Some products may benefit from refrigeration; please refer to individual product labels for specific storage instructions.

4. Do Shifa Khanaa products contain any artificial fragrances or colors?

No, we pride ourselves on using only natural ingredients. Our products are free from artificial fragrances, colors, and preservatives. The delightful scents and colors you experience come from natural essential oils and plant extracts.

5. Are your packaging materials eco-friendly?

Absolutely! Shifa Khanaa is dedicated to sustainability. Our packaging is made from recyclable materials, and we continually seek innovative ways to reduce our environmental footprint. We encourage our customers to recycle our packaging responsibly.

6. How can I find out the ingredients in each product?

We believe in full transparency. The ingredients for each product are listed on our website and on the product packaging. If you have any specific concerns or questions about our ingredients, feel free to contact our customer support team for more information.

7. Can I return a product if I'm not satisfied?

Yes, we offer a hassle-free 7-day return policy. If you're not completely satisfied with your purchase, you can return it within 7 days of receipt for a full refund. Please refer to our return policy page for detailed instructions on how to process a return.

8. Do you offer international shipping?

No, Shifa Khanaa products can not be shipped internationally. We are delivery in all over the Pakistan.

9. How can I contact customer support?

Our customer support team is here to help! You can reach us via email at shifakhanaa05@gmal.com or call us at +923147602790. We are available Monday to Friday from 9 AM to 6 PM (local time) and will respond to your inquiries as quickly as possible.

10. Does Shifa khanaa do free delivery all over Pakistan?

Yes Shifa Khanaa provide a free delivery all over the Pakistan with in 2-3 working days.

Thank you for choosing Shifa Khanaa. We are dedicated to providing you with the highest quality organic products and exceptional customer service. If you have any further questions, please do not hesitate to reach out to us.